We want you to be completely satisfied with your purchase. If you’re not happy for any reason, we’re here to help.
Returns
- You may return most items within 30 days of delivery.
- To be eligible for a return, the item must be unused and in its original condition.
- Customers are responsible for return shipping unless the product arrived damaged or incorrect.
Refunds
- Once we receive and inspect your return, we will notify you.
- Approved refunds will be issued to your original method of payment within 5–7 business days.
- Shipping fees are non-refundable unless the return is due to our error.
Exchanges
- If you need to exchange an item for a different size or replacement, please contact us and we’ll assist you with the process.
Damaged or Incorrect Items
- If your order arrives damaged or you received the wrong item, please notify us within 7 days and we will make it right at no cost to you.
Contact
- If you have any questions about returns or refunds, please reach out to us at accounting@aquadei.net